UL IEC 62368-1:

A Comprehensive Guide to IT Product Safety

The IEC 62368-1 standard, titled “Audio/video, information and communication technology equipment – Safety requirements,” has become the cornerstone of safety certification for a wide range of electronic devices. This standard, developed by the International Electrotechnical Commission (IEC), represents a significant evolution in the approach to product safety.

Key Features of IEC 62368-1:

1. Hazard-Based Approach: Unlike its predecessors, IEC 62368-1 adopts a hazard-based safety engineering approach. This method focuses on identifying potential sources of harm and implementing appropriate safeguards, rather than prescribing specific design requirements.

2. Energy Source Classifications: The standard introduces a system of classifying energy sources into three categories:

Class 1: Energy sources that are detectable without causing pain

Class 2: Energy sources that cause pain when exposed

Class 3: Energy sources that cause injury when a transfer mechanism is present

3. Safeguards: It emphasizes the implementation of safeguards to protect against identified hazards. These can be:

  •    Basic safeguards
  •    Supplementary safeguards
  •    Reinforced safeguards

4. Broad Scope: IEC 62368-1 covers a wide range of products, including:

  •    Computers and laptops
  •    Smartphones and tablets
  •    Televisions and monitors
  •    Audio equipment
  •    Network devices
  •    Office equipment

5. User Classifications: The standard recognizes different types of users:

  •    Ordinary persons
  •    Instructed persons
  •    Skilled persons

6. Comprehensive Protection: It aims to protect against various hazards:

  •    Electrical
  •    Mechanical
  •    Fire
  •    Radiation
  •    Chemical

Evolution and Adoption:

IEC 62368-1 has undergone several revisions, with the most recent 4th edition IEC 62368-1: 2023.   It has been widely adopted globally, replacing older standards like IEC 60950-1 (for IT equipment) and IEC 60065 (for audio and video equipment).

Problems Arising During Safety Certification:

1. Misinterpretation of Requirements: The hazard-based approach of IEC 62368-1 can be challenging to interpret, especially for manufacturers accustomed to prescriptive standards.

2. Inadequate Risk Assessment: Failing to identify all potential hazards can lead to incomplete safeguards and failed certifications.

3. Documentation Challenges: The standard requires extensive documentation, including detailed risk assessments and test reports, which can be time-consuming to prepare.

4. Testing Complexities: Some tests required by IEC 62368-1 are complex and may require specialized equipment or expertise.

5. Design Modifications: Products designed under older standards may require significant modifications to meet IEC 62368-1 requirements.

6. Global Variations: While IEC 62368-1 is an international standard, some countries have national deviations that must be considered for global market access.

7. Keeping Up with Updates: As the standard evolves, staying current with changes and understanding their implications can be challenging.

Examples and Brief Case Studies

Case Study 1: Smartphone Manufacturer

A smartphone manufacturer faced challenges when transitioning from IEC 60950-1 to IEC 62368-1. They initially struggled with the new energy source classifications and had to redesign their battery protection circuits to meet Class 3 energy source requirements. With expert consultation, they successfully implemented new safeguards and obtained certification, albeit with a slight delay in product launch.

Case Study 2: Audio Equipment Company

An audio equipment company developing a new high-power amplifier encountered issues with power source classification under IEC 62368-1. Their initial design exceeded limits, requiring additional safeguards. By implementing advanced cooling systems and thermal cutoffs, they eventually achieved compliance, though this resulted in increased production costs.

Case Study 3: Network Router Manufacturer

A network router manufacturer faced challenges with the fire enclosure requirements of IEC 62368-1. Their existing plastic enclosure did not meet the new flammability standards. They had to source new materials and redesign the enclosure, leading to production delays. However, the improved fire safety of the final product became a selling point in the market.

UL IEC 62368:

The New Safety Standard for Audio/Video, Information and Communication Technology Equipment

UL IEC 62368-1:

The Cornerstone of IT Product Safety

UL IEC 62368-1:

A Comprehensive Guide to IT Product Safety

IEC 62368-1 Certification for Data Servers

Ensuring Safety in the Heart of IT Infrastructure

Safety Testing of Data Servers:

Ensuring Compliance with IEC 62368-1

Red Tagged Data Servers:

Navigating IT Certification Challenges

How Product Safety Consulting Can Help:

At Product Safety Consulting, we understand the complexities of IEC 62368-1 and the challenges manufacturers face in achieving compliance. With our 36 years of experience, we offer comprehensive support to streamline your certification process:

  • Expert Interpretation

    Our seasoned consultants provide clear, actionable interpretations of IEC 62368-1 requirements, tailored to your specific products.

  • Comprehensive Risk Assessment

    We conduct thorough risk assessments, identifying all potential hazards and recommending appropriate safeguards.

  • Design Review and Optimization

    Our team reviews your product designs early in the development process, ensuring safety considerations are integrated from the start, saving time and resources.

  • Testing Support

    We assist in developing comprehensive testing protocols and can conduct many required tests in our state-of-the-art facilities.

  • Documentation Assistance

    We help prepare and organize all necessary technical documentation, ensuring it meets certification body requirements.

  • Compliance Strategy Development

    We create tailored compliance strategies considering your specific products, target markets, and business goals.

  • Regulatory Updates

    Our team keeps you informed about the latest changes in safety standards and regulations, helping you stay ahead of the curve.

  • Training and Education

    We offer training sessions for your team, enhancing their understanding of IEC 62368-1 and empowering them to address safety considerations more effectively.

  • Certification Body Liaison

    We leverage our established relationships with major certification bodies to facilitate smoother communication and potentially expedite the certification process.  We are in Nemko’s Data Acceptance Program (DAP).  Once the product passes, we send in the data and Certification is issued.

  • Global Market Access Support

    If you’re expanding into new markets, we provide guidance on international safety requirements and help adapt your compliance strategy accordingly.

  • Cost Optimization

    Our experience allows us to identify the most efficient paths to compliance, potentially reducing overall certification costs and time-to-market.

  • Continuous Support

    We provide ongoing support, helping you maintain compliance, handle any non-conformities, and prepare for surveillance audits.

By partnering with Product Safety Consulting, you gain access to a wealth of expertise that can transform the challenges of IEC 62368-1 compliance into opportunities for product improvement and market differentiation. We don’t just guide you through the certification process – we work alongside you to enhance the safety and quality of your products, ensuring they meet the highest standards of safety while maintaining your competitive edge in the market.

Our goal is to make the journey to safety certification as smooth and efficient as possible, addressing every aspect from designing for compliance to evaluating essential requirements, conducting meticulous testing, and ultimately attaining certification. With Product Safety Consulting, you can navigate the complex landscape of IT product safety with confidence, bringing innovative and uncompromisingly safe products to market.

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